Banknote

BdP's banknote recovery service recovered 324,853 notes between 2002 and 2021, returning almost €12.6 million to people who had submitted damaged or mutilated ...

All cases of damaged banknotes that reach the bank for recovery are reported to the Financial Intelligence Unit of the Judicial Police (PJ) and public prosecutors at the Central Department of Investigation and Prosecution (DCIAP), “in case of possible crimes”. In a €20 banknote, even if only half is visible, the value of €20 is credited to the holder’s bank account. Interviewed in the podcast, José Luís Ferreira, coordinator of cash operations, said that “there is evidence that the recent floods in Lisbon have slightly increased the delivery of damp banknotes” and that the central bank “is waiting for the floods that are occurring in the north of the country to also promote an increase in service.”